An induction pan is detected but food heats unevenly

Note whether the cooktop recognizes the pan consistently and whether the selected heat level remains displayed. Then describe the food result: one area scorches, a large pan heats unevenly or heating repeatedly pauses. Do not assume that a recognized pan proves every aspect of cookware fit or appliance performance is correct.

Thermador identifies pan-base condition and appropriate placement as relevant to even induction heating. Review your model manual and cookware instructions for suitable sizes and positioning. Compare only observations from ordinary cooking; never heat an empty pan to make a hot-spot test, and do not use an oversized vessel across zones unless the model permits it.

Tell the technician whether the issue follows a particular pan or remains at the same cooking location with compatible cookware. Include any new error or reduction in output. The pan, user settings and heating system may all need consideration. A cooking pattern alone is not enough to select an induction module or replace the glass surface.

Useful observations before you call

• Send the cooktop model and the pan’s size, material and base condition if known.
• Record the affected location and whether a bridging or special cooking mode was selected.
• Describe any recent cookware change and whether the result was previously normal.

Model-specific reference: Thermador owner support. Features and procedures vary; follow your appliance manual.